Shipping policy

1. Order Processing Time

All orders are processed within 3–5 business days from the date of purchase, unless otherwise stated. Business days are Monday through Friday, excluding public holidays in France.

Digital products (illustrations, printable content) are delivered instantly via email or download link, unless otherwise specified.

Physical products will be shipped after the processing time above.

2. Shipping Destinations

We ship from France to:

  • France (domestic shipping)

  • International destinations

Shipping times and fees vary depending on the destination.

3. Shipping Methods

Physical products:

  • Physical products will be sent via standard postal services.

  • Tracking may be provided depending on the shipping option selected.

Digital products do not require shipping; they will be delivered electronically.

4. Estimated Delivery Time

Domestic (France): 2–7 business days
Europe: 5–15 business days
Rest of the world: 10–30 business days

Delivery times are estimates and cannot be guaranteed, as delays may occur due to postal services, customs, or other unforeseen circumstances.

5. Holidays and Temporary Suspension of Shipments

Cozy Fungy reserves the right to temporarily suspend or delay shipments during holiday periods or other special circumstances.

Any such suspension or delay will be announced in advance on our website or via email, with estimated dates for when shipments will resume.

Orders already placed will be processed as soon as possible once shipments resume, or customers may request a refund if they prefer.

6. Shipping Costs

Shipping costs are calculated at checkout and depend on the product, weight, and destination.

Note: Shipping fees do not include customs duties, import taxes, or other fees that may apply for international shipments. These charges are the responsibility of the recipient.

7. Lost or Damaged Packages

Once physical products are handed over to the carrier, the risk of loss or damage passes to the customer.

If your package is lost or damaged during shipment, please contact us at cozy.fungy@gmail.com, and we will assist you in resolving the issue with the carrier.

8. Contact

For any questions regarding shipping, delivery times, or issues with your order, please contact us at:
Email: cozy.fungy@gmail.com